Privacy Policy

1. Introduction

At SheilaTracy.com, we are fully committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, process, store, and protect your personal data in accordance with all applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any other relevant privacy statutes. We prioritize the confidentiality, integrity, and security of your information, and we make it a core principle of our operations.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all users of SheilaTracy.com and relates to the personal data collected through this website or through other communications with us. For the purposes of the GDPR, SheilaTracy.com is the Data Controller responsible for your personal data. If you have any queries about how we manage your data, you can contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use our website, such as IP address, browser type, operating system, browsing patterns, access times, and referring URLs.

b. Account Data
Information provided during the creation or management of your account, including your full name, mailing address, email address, and telephone number.

c. Profile Data
Information reflecting your interactions on our website, including your content preferences, purchase history, and behavioral trends.

d. Communication Data
Includes records of your correspondence with us, including support inquiries, emails, and interactions via our contact form.

e. Technical Data
Details regarding your device and software, such as system configuration, device identifiers, and internet connectivity.

f. Transaction Data
Includes payment details (processed securely via third-party providers), billing information, shipping addresses, and order history.

g. Preference Data
Data on your marketing preferences, subscription settings, and interests in specific services or offerings.

4. Legal Bases for Processing

We rely on the following lawful bases to process your personal data:

– Consent: Where required, we will obtain your explicit consent before processing personal data for specific purposes such as marketing.
– Performance of a Contract: We process your data when necessary to perform contractual obligations, such as order fulfillment or account service.
– Legitimate Interests: We may process personal data for the improvement of our services, fraud detection, and website optimization where such interests are not overridden by your rights.
– Compliance with Legal Obligations: We may process data to fulfill legal and regulatory obligations, including tax and accounting rules.

5. Your Rights

Under applicable data protection laws, you have the following rights:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct any incorrect or incomplete information.
– Right to Erasure: You can request that we delete your personal data, subject to statutory obligations.
– Right to Restriction: You may restrict our processing of your data in certain circumstances.
– Right to Data Portability: You are entitled to receive your data in a structured, commonly used format and have it transferred to another controller.
– Right to Object: You may object to our use of your data for direct marketing or legitimate interest purposes.
To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement strict physical, electronic, and administrative safeguards to protect your data:

– Data encryption both in transit and at rest.
– Access control protocols to limit personal data exposure.
– Regular security reviews and audits.
– Staff training on data protection and incident response procedures.
– Secure backup and recovery systems to prevent data loss.

7. International Data Transfers

Where your personal data is transferred outside the European Economic Area (EEA) or California, we ensure appropriate safeguards are in place. These include:

– Standard Contractual Clauses approved by the European Commission.
– Ensuring that third-party service providers operate in jurisdictions recognized as adequate under GDPR or possess binding corporate rules.

8. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, after which it is securely deleted or anonymized:

– Usage and Technical Data: 26 months for analytical insights.
– Account and Profile Data: Duration of the user relationship, plus 6 months.
– Communication Data: Up to 2 years after last interaction.
– Transaction Data: Retained for 7 years to meet accounting and legal obligations.
– Preference Data: Until user withdraws consent or account is deleted.

9. Cookies Policy

We use cookies and similar tracking technologies to enhance usability and analyze site traffic. Our cookies fall into these categories:

– Essential Cookies: Necessary for the core functionality of SheilaTracy.com and cannot be disabled.
– Functional Cookies: Allow the website to remember your preferences (e.g., language or location).
– Analytical Cookies: Used to measure and analyze how users engage with the website (e.g., Google Analytics).
– Performance Cookies: Enhance site speed, performance, and user experience.

10. Cookie Management and Compliance

In accordance with the GDPR and CCPA, users are presented with a clear consent banner upon their first visit to sheilatracy.com. You may:

– Accept or reject non-essential cookies.
– Change cookie preferences at any time via your browser settings or our consent management platform.
– Revoke consent by contacting us at [email protected].

11. Children’s Privacy

SheilaTracy.com does not knowingly collect data from individuals under the age of 13. If we become aware that data from a child under this age has been collected in error, we will promptly delete it. If you believe that a child has submitted data to us, please contact us immediately at [email protected].

12. Policy Updates

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements or operational practices. Substantial modifications will be communicated to users through the website or direct notification, where appropriate.

13. Contact Information

If you have questions about this Privacy Policy, your personal data rights, or wish to make a privacy-related request, please contact us at:

Email: [email protected]
Website: https://sheilatracy.com

We are committed to full compliance with all applicable data protection laws and welcome any feedback or concerns. Please do not hesitate to reach out if you believe your privacy rights have been violated or have any questions regarding our data practices.